About Us The ULTIMATE Purchase Experience is one that will supply a completely satisfied customer from the day he first inquires about a particular piece of equipment, through the lifetime of his use of that equipment, till the day that he trades it off.
What is the Ultimate Purchase Experience?
All too often in many dealerships the sole emphasis is placed on getting the sale and depositing the cheque.
This is not the case at Hi Line Equipment.
It is our belief and commitment that the sale is just the first step in the purchase experience.
Our goal is to excel in:
- Top quality pre-delivery of your unit
- Timely delivery
- Quality trained parts and service professionals willing and eager to assist with any warranty issues which may arise
- Customer service clinics to keep you informed on the operation and maintenance of your equipment
- Maintaining a large and well stocked parts department able to supply most of your needs on your first visit.
Supply superior service using our:
- 18,000sq/ft parts and service facility
- 4 fully tooled in-field service vehicles
- 19 continuously trained and upgraded parts and service professionals
- 24-hour call number
- Offering the absolute finest quality maintenance products and programs which not only prolong the life of your equipment but also can offer up to a 10 year, 10,000 hour warranty on your equipment